At Urban Style Hub, we prioritize seamless delivery to ensure your fashion essentials arrive with care. Our team processes orders within 1-2 business days, carefully packaging each item to maintain quality during transit. Whether you're refreshing your casual wardrobe or adding statement pieces, our logistics network is optimized for timely fulfillment. All shipments are dispatched from our distribution centers with protective materials tailored to apparel and accessories.

Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic deliveries generally reach customers within 5-7 business days after dispatch, while international shipments may require 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these estimates, in which case we proactively notify affected customers via email.

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. These rates apply to most apparel categories including outerwear, bottoms, and tops. Expedited services are temporarily unavailable as we focus on sustainable logistics partnerships that balance affordability with reliability.

Currently serving 40+ countries across North America, Europe, and select Asian markets. We cannot ship to PO boxes, military bases (APO/FPO), or remote islands due to carrier restrictions. Some regions may experience temporary service suspensions during political unrest or natural disasters - our website's checkout system automatically updates availability based on real-time logistics data.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. For consolidated orders with multiple items, all components share the same tracking reference. Our mobile-responsive tracking portal provides real-time updates including customs clearance milestones. Simply click the tracking link in your email or enter the number directly on the carrier's website.

While 98% of deliveries arrive as scheduled, unforeseen delays occasionally occur. If your tracking shows no movement for 10+ business days or the status indicates potential issues, contact our support team at [email protected] with your order number. We'll immediately launch a trace investigation with the carrier and keep you informed throughout the resolution process, including replacement or refund options when applicable.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges vary significantly by destination and product category, typically ranging from 5-20% of the declared value. We legally declare the full purchase amount on customs forms and cannot mark shipments as gifts. For accurate estimates, consult your local customs authority before ordering - unexpected fees won't qualify for return reimbursement.